Privacy Policy

viabo AI (“we”, “our”, or “us”) is committed to protecting your privacy. This policy explains how we collect, use and safeguard information you share with us through this website. It covers the website only, not the viabo platform.

1. Information we collect

Information you give us. When you submit the contact form, we collect your name, work email address, phone number (if provided), organisation name, and any details you share about your sites or project. We use this to reply to your enquiry and, if you request one, to arrange a walkthrough or follow-up call.

Automatically collected data. Our hosting and analytics tools may collect your IP address, browser type, operating system, referral URL and pages visited. We use privacy-respecting analytics that do not use cookies or track you across other websites. No personal information is collected by analytics.

We do not knowingly collect information from individuals under 16 years of age.

2. How we use your information

We use the information we collect to:

• Respond to enquiries and arrange requested walkthroughs or calls
• Operate and improve this website and its content
• Analyse how the site is used so we can make it more useful
• Send updates or information, if you have opted in

We do not sell or rent your personal information to third parties.

3. Cookies and tracking

This website uses privacy-respecting analytics that do not set cookies or build profiles across sites. We do not use advertising cookies, retargeting pixels, or third-party tracking scripts. If this changes, we will update this policy and, where required by law, ask for your consent.

4. Data storage and security

Enquiries submitted through the contact form are stored in our customer relationship system, which is operated by viabo AI and hosted with our business software provider. We implement reasonable technical and organisational measures to protect your information against unauthorised access, loss or disclosure. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Third-party services

We use a small number of third-party services — including our CRM, hosting and analytics providers — that may process data on our behalf. These providers are required to handle your data in accordance with applicable privacy laws and are not permitted to use it for their own purposes. We do not share your personal information with third parties for their own marketing.

6. Your rights

Depending on your location, you may have rights under applicable privacy law, including the right to:

• Access the personal information we hold about you
• Ask us to correct inaccurate or incomplete information
• Ask us to delete your information
• Withdraw consent or object to processing based on legitimate interests
• Lodge a complaint with a relevant regulatory authority

To exercise any of these rights, email us at info@viabo.ai. We will respond within a reasonable time and in any case within 30 days.

7. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational or regulatory reasons. Updates will be posted on this page with a revised effective date. Continued use of this website after an update constitutes acceptance of the revised policy.

8. Contact us

For questions, concerns or requests relating to this policy or your personal information, please contact:

viabo AI
info@viabo.ai

Effective date: October 2026